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IP cameras

  • What are the advantages of IP video surveillance cameras compared to traditional CCTV cameras?

    The clear advantages that can be obtained using this technology rather than using other types of cameras are different.
    The first advantage is linked to the image quality that is obtained with IP cameras, even if you do not choose Megapixel or HD, that is the high-end of IPs, you still get higher resolution images than analog entry level . The second significant aspect of IP cameras is linked to the possibility of being accessible remotely , therefore these cameras can be configured and managed both from a remote PC and from a Smartphone / Tablet. The great advantage also lies in the fact that authorized users can have access to the cameras and recordings , they can see videos and archive them and they can do it even if they are far away from the place they intend to monitor.
    The normal analog cameras then have a big defect, they can only be connected to a recorder via coaxial cable and have no possibility of expansion unless after purchasing a new recorder with other channels, IP cameras instead have a network expandable to infinity and above all they can be integrated with other systems using the Internet and connecting the network to a PC to be able to manage it very easily.

  • The first steps of the installation

    1) Insert the ethernet cable into the appropriate input of the camera and connect the other end to your modem / router;
    2) Insert the power cable into the appropriate input of the camera and connect the power supply to the power supply of the location;
    3) Insert the CD supplied in the package into the PC and install the software present: Trevi Super Client PnP and App Finder;
    4) Start App Finder and click on "Find";
    5) Select the IPCamera detected by the program and click on "Apply" (you will be asked to validate the authentication by inserting the Username and Password present on the IPCamera label);
    6) Start Trevi Super Client PnP and click on "Add Camera" or "+" key;
    7) Press the "Find" button and select the IPCamera you want to install, subsequently confirming with "ok";
    8) Assign a name to the IP Camera in the "Name" field and enter the password on the back label of the device. If you want to connect the IPCamera to the wi-fi network, you need to select the SSID network you want to connect to by clicking on "Set Wi-Fi" and setting the password for your network. Then remove the ethernet cable and wait 1 minute for the IPCamera to restart;
    9) Click on "ok";
    N.B. In order to set up the wi-fi connection to the IPCamera, it must always be connected first with the above procedure using the Ethernet cable.

  • How do I install the camera on the wall?

    The IPCamera can be hung on the wall using the supplied plugs; all three models are equipped with it. It is always best to do the physical installation first and then the network installation.

  • Do I need a drill?

    Yes, if you want to mount the camera on the wall.

  • Is the camera protected from water jets?

    The VISION 10B and VISION 30M models are not protected against water jets, while the VISION 50E model is protected (IP 66).

  • Can the waves transmitted by the wireless camera affect or disturb other devices such as wireless routers, electric gate, etc?

    No, as it uses the network signal.

  • If any thieves used a jammer (frequency jammer) could they disable my external / internal video surveillance system?

    Given that this device can only be legally purchased by law enforcement agencies, it is therefore not possible for us to carry out the related test and we cannot provide an answer in this circumstance.

  • Within how many meters can I resume outside my home (privacy)?

    These models also have infrared for night visibility, with a maximum range of 15 meters.

  • What is the maximum distance from the router that I can install my camera? How can I improve the Wi-Fi signal?

    If you use the wi-fi connection for the correct operation of the IPCamera, the maximum distance is dictated by the maximum range of the modem / router at which it is connected. If you use the connection with the ethernet cable it has no limit.
    To improve the Wi-Fi signal you can:
    1) Change the antenna to the router (if possible). There are directional antennas and satellite antennas which greatly increase coverage (up to km);
    2) Change the router to a higher specification model. Install Wi-Fi repeaters or access points in remote areas with low coverage to bridge the gap between the router and the camera;
    3) Position the router or access point on top.

  • If I change internet service provider, do I have to reconfigure the wireless camera?

    If the modem / router is changed when the internet provider is changed, the IPCameras must be reconfigured.

  • Where can I download the software for IP cameras?

    All the software required for correct use is included in the CD supplied with the IPCamera.

  • How long can I continuously record images on the hard drive of the computer?

    The recordings on the computer hard disk are limited only by the hard disk capacity, once that is reached the recordings stop.

  • Can I be notified by SMS when the camera detects motion?

    The camera does not send SMS, this is a service that should be contracted with a company that offers this type of service. The simplest way to receive alerts on a mobile device when motion is detected is to configure the "PnpCam.apk" application after setting the alarm setting and checking "Motion Detect Armed". We remind you that this app is also included on the supplied CD and must be installed on your mobile device.

  • In addition to images, is the camera capable of transmitting sound?

    Yes, IP cameras with this option have a built-in microphone and a speaker that allows you to hear and speak through it. It is possible to activate and deactivate with one click only the microphone, speaker or both. Basically you can hear and talk through the camera. However, a distinction must be made between the various models:
    1) VISION 50E has neither a microphone nor a loudspeaker;
    2) VISION 30M has both microphone and loudspeaker;
    3) VISION 10B has a microphone but needs external speakers (via the headphone connection) to act as a speaker.
    ATTENTION : In the VISION 30M and 10B models it is not possible to record the audio if the recording takes place via the Micro SD.

  • What is infrared vision?

    This function allows the camera to see in total darkness. The infrared IP cameras are able to display images even in the total absence of light. There is therefore no need to leave the lights on. Images transmitted in infrared mode are not in color, but in gray tones and have the same definition as images in broad daylight.

  • Any other tips for good use or maintenance?

    We remind you that VISION 10B and VISION 30M are for internal use only, while the VISION 50E can also be used for external use. We recommend that you constantly keep the lens clean to prevent dust from crumbling the images and not allowing a correct viewing of the movie.

  • Can I get the CCTV cameras to work?

    No, IP cameras necessarily need an internet connection to work.

  • I have installed the camera on the PC but the image is upside down, why?

    In the "Ip super client" program, check that "Flip Image" is not checked in the camera settings.

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